Privacy Policy for the Website
Summary
This page was last updated on 01/01/2024. Any material changes to this statement will be summarized on our website.
This privacy statement is intended for all Internet users, including users who are also customers, applicants and investors. Please read this privacy notice carefully as it sets out how we use your personal information.
What does "we" ("Kingspan", "us" or "our") stand for?
We are Kingspan Holdings (Ireland) Limited (“Kingspan Group”) and its affiliates (each a “ Kingspan Affiliate ”).
We have a global Kingspan Group website and local websites for each country in which our affiliated Kingspan companies operate. Each local website is owned by their respective affiliates operating in that country.
When you use our global website www.kingspan.com, the Kingspan Group acts as the controller of your personal information collected or accessed through the website. If you use a Kingspan affiliate local website, your personal data will be processed independently by the affiliate(s) that owns the local website in that country.
The Kingspan Group and each Kingspan affiliate are separate, independent data controllers. If they process your personal data, they will do so on a separate, independent basis and for their own purposes. We explain each purpose in this privacy statement. This means that each data controller is separately responsible for compliance with a data controller's obligations under applicable data protection law.
Click here for a list of each of the Kingspan Data Controllers and their contact details.
If you wish to exercise any of your rights as a data subject (as set out below in this Privacy Notice), please contact the Kingspan affiliate based in your country or contact the Kingspan Group if this is easier for you. There, your request will be sent to the relevant data controller according to your instructions.
We use your personal data for marketing purposes. To learn more about how we use your information for marketing purposes, please see the Marketing section below in this statement.
If necessary or if you consent to this, we will share your personal data with other Kingspan companies and third parties. For more information about how we share your personal information, see the “Who do we share your information with?” section later in this notice.
It is important that you only provide us with your own personal information and ensure that the personal information you provide is accurate and up to date. Please note that you are responsible for inaccurate, third-party or inaccurate personal data that you provide to us.
If you have any questions about this privacy statement, please contact your responsible data controller.
Our Terms and Conditions of Use of the Website explain the terms on which you are entitled to use our website, www.kingspan.com , which provides access to our products and services, as well as much other useful information.
About Us
The Kingspan Group is the world's leading provider of high performance insulation and building technologies. Each of the Kingspan companies will process your personal data in accordance with applicable data protection laws in the countries in which we operate.
We have a global Kingspan Group website and local websites for each country in which our affiliated Kingspan companies operate. Each of them is owned by their respective affiliates operating in that country.
Your data controller will be another Kingspan company depending on who you are and the purposes for which your data is processed.
When you use our global website www.kingspan.com, the Kingspan Group acts as the controller of your personal information collected or accessed through the website. If you use a Kingspan affiliate local website, your personal data will be processed independently by the relevant affiliate that owns that part of the local website in that country.
Because the Kingspan Group and each Kingspan affiliate are separate, independent data controllers, when they process your personal data they will do so on a separate, independent basis and for their own purposes. This is explained in more detail below in the “What information do we collect?” and “What do we do with your personal information?” sections.
Click here for a list of each of the Kingspan Data Controllers and their contact details.
We may change this privacy statement from time to time by updating this page. We encourage you to check this page from time to time to ensure you are happy with any changes. However, if these changes have a material impact on the way in which we process your personal data, we will provide a summary of the main changes on our website.
Useful Words
“ Personal Information/Personal Data/Your Information/Your Data' is information relating to an identified or identifiable person. This includes information such as telephone numbers, names, addresses, e-mail addresses, photos, voice recordings. They also contain expressions of opinion and declarations of intent on data subjects (as well as own expressions of opinion/declarations of intent). It also covers information that does not, on its own, identify anyone, but would identify the individual if combined with other information we have or are likely to have in the future;
“ Kingspan Group ” means Kingspan Holdings (Ireland) Limited;
“ Kingspan Affiliates“ means each of the Affiliates of Kingspan Holdings (Ireland) Limited;
“ Kingspan/we/us/our/our ” means Kingspan and its affiliated Kingspan companies that process your personal data. Note that this does not mean all Kingspan Affiliates as not all of them process your personal data;
" You/your/your" means all website users. These can be users who are customers, prospects, investors, potential investors or applicants.
What information do we collect?
If you use this website and agree to the use of cookies, we collect the following:
• the areas of the website you visit;
• your language preferences;
• the campaign/URL from which you came to the website;
• Your activities on the website, such as B. Products viewed, resources you download and any information you provide to us, including transcripts of any communications with you via online chat;
• Information about your computer, e.g. B. which browser you use, your network location and the type of connection you use (e.g. broadband, ADSL, etc.), and your IP address; and
• technical and other information that does not personally identify you.
We use cookies for this. For more information on what cookies are, how we use them on our website and how you can disable certain cookies, please see our Cookie Policy and Control document.
When you register for a user account, make an online enquiry, request information from us, register for a newsletter or register for an event, among other things, we may ask you for some or all of the following information about the additional information you provide if necessary, state voluntarily, in addition:
• your name;
• account password;
• Role;
• Company Name;
• E-mail address;
• Address;
• telephone number; and
• project name.
Once you create an account, log in or submit information through our website, we know who you are and you acknowledge that your activities on this website and information about you and/or your company may be stored in our systems, which are cloud-based Systems include, are recorded.
Some mandatory information is required and is indicated by an asterisk (*). Other information is optional. Any additional information will help us to respond to your query. If you do not provide mandatory information, we may refuse to comply with the request for which this information was requested.
If you are one of our website users submitting information through our website, we process the information about you highlighted in the bullet points above.
If you are an applicant, in addition to the information processed for the users of the website, we process the following information about you:
• study and professional career;
• Nationality;
• visa status;
• organizational membership; and
• Hobbies and Interests.
What do we do with the information we collect?
In this table we have summarized for which purposes we use your personal data and who uses your data for which purposes:
| We use your information for the following: | Your data controller is: |
|
Administer the website so that we can:
|
Kingspan Group if you use www.kingspan.com The relevant Kingspan affiliate in the country where you use the website |
|
Respond to your inquiries regrading:
|
Kingspan |
| Answer media inquiries | Kingspan |
|
Answer the following questions from you:
|
The relevant Kingspan Affiliate in the country where you are using the Website |
| Set cookies and other tracking tools on your device to collect useful or strictly necessary information (as explained in our Cookie Policy) | Kingspan |
| Process your inquiries and send them to the relevant Kingspan Affiliate | Kingspan Group is only the data controller to verify which affiliate you wish to send the request to. Upon receipt of your request, the relevant Kingspan Affiliate will then be your data controller. |
| Comply with the service agreement you have with us | The relevant Kingspan Affiliate |
| To send you marketing communications, to conduct retargeting marketing activities, to share your information with other affiliates or third parties (where you consent) for marketing purposes. See the Marketing section for more information. | The relevant Kingspan affiliate you have consented to or deal with. |
| To comply with a legal obligation | Kingspan |
| To manage applications | Kingspan |
| To provide information to and communicate with investors | Kingspan Group |
Legal bases for processing
The legal bases on which we process your personal data are:
• Necessary for compliance with a legal or regulatory obligation to which we are subject;
• Necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract with you;
• Necessary for the purposes of our legitimate interests. For example:
o in marketing and promoting our products and services and conducting business responsibly and prudently; or
o when Kingspan Group receives an inquiry to be sent to one of our affiliates, it is in Kingspan Group's interest to provide you with the best possible service. Therefore, Kingspan Group will forward the request to the appropriate affiliate on your behalf, rather than asking you to resend it.
We will not process your personal data for these purposes where those legitimate interests would be overridden by your own interests, rights and freedoms; or
• only in certain circumstances, namely where you have consented to the processing of your personal data, for example to receive marketing communications from third parties or to consent to the use of Kingspan Group or third party cookies.
Marketing
We would like to provide you with information about Kingspan's products and services and other Kingspan information that we think you may find interesting. We may send you such information by post, email and/or telephone if you consent to this.
With your express consent, we will use external organizations to send you Kingspan offers and marketing communications. To do this, they will either collect information directly from you, or we will otherwise provide them with your personal information. These outside organizations include contractors, small traders, distributors, retailers and other service providers outside of Kingspan. When we work with third parties, we make joint decisions about how your personal data is used and we are jointly responsible for compliance with the law. If you have any questions regarding the processing of your data for marketing purposes, please contact the relevant data controller. For more information on our third party providers and their use of personal data for marketing purposes, please see our Cookie Policy .
You can unsubscribe from receiving marketing communications at any time. If you have received marketing communications from one of our Kingspan companies and no longer wish to receive them, please unsubscribe via the email link or other means that we will notify you at that time.
Please note that as a group we do not operate a global marketing database as each company is an independent data controller. This means that the Kingspan Group cannot centrally unsubscribe you from email lists for marketing communications from all Kingspan companies.
Who do we share your information with?
Affiliated Kingspan companies share your personal information with the Kingspan Group as the Kingspan Group operates the global website.
We may disclose your personal information to third parties in your country and in countries other than your own, in accordance with applicable laws.
Where we have your express consent, we may share your personal information with outside organizations (e.g. contractors, retailers, distributors, retailers, media agencies and service providers outside of Kingspan) so that they can inform you about their promotions, services, events and other activities in relation to Kingspan products and services without having obtained consent from you. An example of this is a vendor that places cookies on your device to personalize information about our products and services to you.
Because we are a global company, the countries to which your personal information is sent or accessed may have different data protection standards than the country in which you are located. However, we have safeguards and appropriate safeguards in place to ensure that your information is adequately protected and that we comply with the law. If you would like to know more about the protections we have put in place to protect your information, please contact the Kingspan Group or the affiliate you normally deal with. A list of data controllers and their contact details can be found here .
When organizations outside of Kingspan provide you with a service on our behalf or assist us in providing the service to you (e.g. sending you a document you have requested or assisting in responding to your query regarding the technical operation of the website), or provide us professional advice, we may share your personal information with those organizations that will only use the information to provide the relevant service. However, we retain responsibility for your personal information and any third party service provider we use must act in accordance with our instructions and protect the confidentiality and security of the personal information appropriately.
We may share your personal information with a buyer or prospective buyer of our business.
We may disclose your Personal Information to third parties, their agents and professional advisers who are bound by confidentiality obligations to conduct third party due diligence in connection with any proposed merger, acquisition, restructuring or transfer of any portion of our business, and to individuals who intend to participate in, promote or commit to or administer any such arrangement.
In certain circumstances, we are required by law to disclose your personal information where a court or the police or other law enforcement authority has ordered us to do so.
Storage of your data
We only store your personal data for as long as is necessary to use your personal data as described above or to comply with our legal obligations.
If your personal data is processed with your consent (e.g. for marketing purposes), this personal data will be stored until you withdraw consent for this processing or until the period required by law is reached.
Your rights, how to obtain copies of or change the information we collect and how to make a complaint
You can request details of the personal information we hold about you under data protection laws. If you wish to exercise any of the rights set out below, please contact your data controller directly . See here for details .
You may object to the processing of your personal data where there are legitimate grounds for doing so, provided that we have no legal obligation to carry out that processing. For the avoidance of doubt, processing for marketing purposes can be objected to at any time.
If you believe that any information Kingspan holds about you is incorrect, incomplete or not being processed properly, please write to Kingspan Group. Your request will then be forwarded to your data controller(s), or you can contact your data controller directly and the latter will delete, block, correct, update, no longer process or restrict the processing of any information, depending on your request and subject to the conditions required by law.
If the information processing is based on your consent, you have the right to withdraw this consent at any time.
Where our processing of your personal data is based on your consent or is necessary for the performance of a contract with you, you can request that we provide you or a third party with a copy of your personal data in a structured, commonly used, machine-readable format.
If you wish to make an order about how your personal data is handled after your death, please let us know and we will comply with that order.
If you wish to make a complaint about an alleged breach of law, we ask that you send us your complaint in writing to the relevant Kingspan company at the address provided here . We will respond to complaints and take remedial action in accordance with legal requirements. Independently of this, you can always lodge a complaint with the data protection authority in the country in which the relevant Kingspan company is based or in which you live.
Security
Kingspan is committed to keeping your information safe. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
If at any time you suspect or become aware of a security incident (e.g. your password to access your registered account on this website is stolen or you receive a suspicious communication from someone impersonating a Kingspan employee or from a fraudulent website claiming to be affiliated with Kingspan), please forward the report to us or email the incident to admin@kingspan.com as soon as possible or in writing to Kingspan Holdings (Ireland) Limited, Dublin Road, Kingscourt, Co Cavan, A82 XY31, Republic of Ireland.
Linking to other websites
Our website or marketing email messages sometimes contain links to third party websites which are not under our control. Once you have left our website/marketing email message we can no longer be responsible for the content of those third party websites or for the security and privacy of any information you provide to those websites. Be careful and refer to the privacy statement/policy applicable to the website in question.